Shipping and Refund Policy

US SHIPPING

Shipping is free to 48 State with orders over $149.00

Orders placed before 2:00 PM. EST will be processed within 1-2 business days.

Orders placed on holidays and weekends will be processed the next business day.

Please allow up to 5-7 business days for Ground Shipping, as we are based in Miami.

Expedited Shipping that are offered will be calculated at check out.  

RETURN POLICY

We gladly accept returns within 14 days of receipt, no questions asked. Before you ship the items back to us, please note the following:

Item(s) must be returned in unused condition in their original packaging.

Please include the order number. 

Damaged returns cannot be accepted. 

Return shipping cost is the responsibility of the buyer. Please allow up to 2 weeks for your refund to be processed after the merchandise is received. Items on clearance or promotion at time of purchase are not returnable.

CUSTOMER SERVICE

• We look forward to helping you in any way we can. Please email us at contact@luxedinnerware.com